Our Values

The Dennis Family has built its successful business on a foundation of strong family values.

It is these values that guide our decision making and assist us in our daily interactions with customers and with one another.

We believe that by working according to these values, we’ll ensure the success of the company and secure the respect and trust of our stakeholders.

Honesty and Integrity

Honesty and integrity are values that build trust, respect and long-term relationships with our stakeholders.

In demonstrating our commitment to honesty and integrity we will:

• Deliver on our promises;
• Always be truthful;
• Take responsibility for our actions;
• Acknowledge and learn from our mistakes; and
• Respect our company’s policies.

Passion

Our strategy and vision guide us, but it’s our passion that drives us.
At Dennis Family, we are passionate about achieving our goals.

Together we achieve by:

• Celebrating our own successes and the success in our team mates;
• Using initiative beyond our role requirements;
• Sharing our knowledge, time and resources;
• Leading by example;
• Being proactive by taking ownership of our own learning; and
• Showing loyalty to the company.

Caring

Caring is about developing relationships through listening, understanding and respecting others. Teamwork is built on a foundation of caring and helps us see things from different perspectives.

In showing our care for our customers and for one another we will:

• Treat people as we would want to be treated ourselves;
• Assist team members with their workload wherever possible;
• Listen and respond to others, taking action when necessary; and
• Recognise and reward good performance.

Vision

Vision gives us a clear picture of the future and helps us determine the implications of our actions. Vision is necessary for creating strategies, for future planning and is vital to the success of a business.

We can ensure our success at Dennis Family by:

• Working towards company goals;
• Participating in setting team goals;
• Setting personal goals that are consistent with team and company goals;
• Sharing ideas about the company’s future and how it could be improved; and
• Embracing the company’s innovation program.

Quality

We are committed to providing high quality products and delivering services of a very high standard. As a team, we’re dedicated to improvement which ensures that we continue to provide our stakeholders with quality products and services.

We will ensure the overall quality of our products and services by:

• Working consistently and thoroughly;
• Always working to the best of our ability;
• Learning from our mistakes; and
• Reviewing processes and suggesting improvements.